![]() ![]() Recalling emails in Office 365 is only possible in certain conditions. So what we can do is add a delay in Outlook and Outlook Online that will delay the sending of the emails with a couple of minutes. The “problem” with Outlook sometimes is that an email is sent immediately after you have hit the sent button. Make sure that you double-check the recipients before hitting the sent button. Recalling an email doesn’t always work, so you will always have to be careful when sending sensitive emails. So as you can see, this method isn’t really reliable and should only be used as a last resort. If we look at the inbox, then you will see that both messages are deleted from the inbox folder.īut if the recipient opens the original message first, then the recall will fail. If the recipient opens the recall message first, then he or she will get a prompt notifying that you have recalled the message. Important to note is that the original message is still in the inbox of the recipient. You will need to open the email to see the request. The recall request email doesn’t have an email body. ![]() The subject of the request starts with Recall: followed by the original subject. So what happens after you have sent the recall request in Outlook? The recipient will find two emails in the inbox, the original email and the recall request. In this case, you will get a notification that Outlook was unable the recall the message for you: Recall Failed Receiving a Recall request If the recipient had Outlook open at the moment you sent the recall request but opened the original email first, then the recall will fail. In my experience, if the recall didn’t work, then you won’t see the Tracking button. ![]() Important to note is that you will only see the Tracking button if the recall was successful. In the ribbon you will find the Tracking button, when you click on it, you will get a report of the recall action and the status: Recall successfulĪnother option to check if the recall was successful is by opening the email from your sent items. Check if the Email Recall was successfulĪfter you have sent the recall request, how do you know if the email recall was successful? If a recall was successful, then you will receive an email message with the subject Message Recall Success followed by the original subject. In general, if you haven’t received any notification after a couple of hours or longer, then you can assume that the recall has failed. But for it to work all conditions that we discussed at the beginning of the article must be met. Recalling an email in Outlook 365 can take up to two minutes.
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